TERMS OF SERVICE

Welcome to Pristine Crystals! These Terms of Service govern your use of our website and services. By accessing and using our website, you agree to comply with and be bound by the following terms. Please read these terms carefully before making any purchases or using our services.

​

1. Acceptance of Terms:

   • ​Using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website.

2. Product Descriptions:

   • ​We make every effort to provide accurate and up-to-date product information. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content on our website.

3. Orders and Payments:

   • By placing an order on our website, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order for any reason. Payment information is encrypted, and we do not store credit card details on our servers.

4. Shipping and Delivery:

   • Our Shipping Policy outlines the terms related to shipping, including processing times, shipping rates, and delivery estimates. Please review this policy before making a purchase.

5. Returns and Exchanges:

   • Our Return & Exchange Policy governs the terms related to returns and exchanges. By making a purchase, you agree to the terms outlined in this policy.

6. Privacy Policy:

   • Your use of our website is also governed by our Privacy Policy. Please review this policy to understand how we collect, use, and protect your personal information.

7. Intellectual Property:

   • All content on this website, including but not limited to text, images, logos, and graphics, is the intellectual property of Pristine Crystals and is protected by copyright laws. Unauthorized use of our content may result in legal action.

8. Limitation of Liability:

   • Pristine Crystals shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or products.

9. Governing Law:

   • These Terms of Service are governed by and construed in accordance with the laws of NRW, Germany. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Essen.

10. Changes to Terms:

    • We reserve the right to update, change, or modify these Terms of Service at any time. It is your responsibility to check this page periodically for changes.

​

Thank you for choosing Pristine Crystals for your crystal jewelry needs. If you have any questions or concerns about these terms, please contact our customer support team at [contact@pristinecrystals.com].